Information collected
The site-owned forms collect name, email or phone, preferred contact method, property address, city, county, property-stage or routing categories when applicable, language, consent selections, source domain, campaign-source and touch labels when a visitor responds to direct mail, and a short non-private note. On the dedicated SMS opt-in page, marketing SMS consent and non-marketing SMS consent are presented as two separate, optional, unchecked choices.
Operator identity
California Short Sale Options is the consumer-facing website brand operated by Anchor Offers LLC, a California limited liability company. The site also identifies Jeffrey David Bord and the responsible broker where real-estate licensing disclosures apply.
How information is used
Information is used to route and respond to a property inquiry, help users consider options for their property, prepare internal intake records, maintain compliance evidence, and improve non-PII site performance. We do not use public form data to make automated lender, legal, tax, credit, or property decisions.
Cookies and tracking information
Essential storage may be used for form progress and site operation. Analytics, advertising pixels, and embedded media stay off unless you choose to allow them where that choice is offered. Public form fields must not be used to send loan numbers, Social Security numbers, bank credentials, exact balances, or document text into analytics.
Call and meeting recording
Phone calls, video calls, screen-share meetings, voicemail messages, and similar communications may be recorded only after clear notice and consent. Recordings may be used for quality assurance, training, education, dispute prevention, record review, and recordkeeping. If you do not consent to a recording, say so before the recording starts or ask to continue by an unrecorded method when available.
No sharing of SMS opt-in data
We do not sell, rent, or share your mobile information or phone numbers with third parties for marketing or promotional purposes. Mobile phone numbers, SMS opt-in records, and text-message consent are used only for California Short Sale Options communications the user opted into, including requested response, reminder, and promotional follow-up messages. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted only as needed to operate requested communications.
Data security practices
Public intake records are limited to routing information and are handled through controlled systems. Document images are not accepted through the public form; if documents are needed, a secure follow-up method will be coordinated. Access to contact and intake records should be limited to staff or service providers who need the information to respond to the request.
User rights and choices
You may request an update, correction, deletion, or copy of your contact information by using the public phone or email on this website. You may unsubscribe from SMS by texting STOP and may ask for help by texting HELP. Both SMS consent choices are optional, unchecked by default, and not required to submit a property inquiry.
Sensitive information
Do not submit loan numbers, Social Security numbers, bank credentials, exact payoff balances, full hardship narratives, or document images through the public form. If documents are needed, use only the secure follow-up method provided for your file.
Contact
For privacy requests, use the contact email and phone shown in the site footer.
Frequently asked questions
Is SMS opt-in required to submit the form?
No. The dedicated page provides separate optional choices for marketing and non-marketing texts. You may submit the property inquiry without selecting either choice.